Terms & conditions

These are our terms and conditions, please read through them and sign on the second page if you accept them.

1.    What Precision Claims will do for you:
 
(a)    We will NOT charge any up front fee’s unless the client specifically asks Precision Claims to act on a flat fee basis

(b)    We will audit all insurance on or with credit agreement on your behalf and take the necessary steps in order to pursue a claim id Precision Claims feels the policy has been mis-sold.

(c)    As we will need to correspond with your lender on your behalf we will require you to sign a ‘Letter of Authority’ to facilitate this.

(d)    We will inform you of all offers that are received from the defendant.

(e)    Monies agreed in settlement of your claim with the defendant will be forwarded to you subject to the conditions in parts 3 (e) (i) (ii).

(f)    We will endeavour at all times to provide you with a professional and dedicated service.  We will use all reasonable skill and care in the processing of your claim

(g)    We will endeavour to provide resolution to any claim with us but where this is not possible due to any change of influence or the business practices of Precision Claims Ltd either internal or external we will seek to resolve your claim as soon as circumstances permit.

(h)    We will assist you in completing all or part of our application, and/or any subsequent forms which you may be experiencing trouble with.

2.    What Precision Claims will not do for you:

(a)    We will not advise you to pursue a claim that we have been advised  has no realistic chance of success, or where the amount in issue does not in our opinion justify the likely work involved, and we reserve the right to cancel this Agreement if we form this opinion.

(b)    We will not accept an offer without your agreement.

(c)    We will not give or offer you financial advice.

(d)    We will not offer Legal Advice directly in the event of your claim going to the court stage but will refer you to our panel of qualified Solicitors for direct legal assistance.

3.    What we expect from you:

(a)    To provide us promptly with all relevant information and items we request to enable us to pursue your claim.

(b)    To provide us with clear instructions

(c)    To cooperate with us ( including sending to us any correspondence you receive directly from the defendant)

(d)    Not to ask us to work in an improper or unreasonable way or to mislead us.

(e)    To provide us with the exclusive authority (to the exclusion even of you):

(i)    to pursue your claim;
(ii)    to enter on your behalf into correspondence and negotiations;
(f)    To read all of our terms and conditions for your own reference.
(g)    To retain a copy of our terms and conditions for your own reference.
 
4.    Our Fees

FOR PPI AND UNFAIR CREDIT CARD CHARGES CLAIMS

a)    In relation to PPI and unfair credit card charges reclaim only, we will be paid a fee amounting to 25% plus VAT of all settled mis-selling claims, recoverable from the clients’ reclaimed balance.

b)    No upfront fee is payable by the client to Precision Claims in order for their claim to be assessed, pursued and or acted on.
 

PLEASE NOTE THAT FOR ALL TRANSACTIONS THERE IS A FOURTEEN DAY COOLING OFF PERIOD, DURING WHICH TIME CLIENTS MAY CANCEL AND RECEIVE A FULL REFUND.